Return Policy

At Velumo, your satisfaction is our priority.

If you are not entirely satisfied with your order, you have 14 days after receipt to request a return.

To be eligible:

• the item must be unused and in its original packaging
• proof of purchase is required

Once the product is received and inspected, the refund will be issued to your original payment method.

Return shipping costs may be the responsibility of the customer depending on the country of delivery.

For any inquiries, please contact us at:

velumo.officiel@hotmail.com

We will respond as soon as possible.